CareOps EHR: Your Trusted Partner in PointClickCare Consulting
Our Services
Workflow Optimization
Streamline workflows within PointClickCare to enhance efficiency and reduce time spent on administrative tasks. We assess your current processes, identify bottlenecks, and design solutions to improve care delivery and operational productivity. Our goal is to create workflows that align with your facility's needs, ensuring better documentation practices, faster decision-making, and reduced staff workload.
Key Features:
Process assessment and gap analysis.
Custom workflow design tailored to your facility.
Focus on compliance and regulatory alignment
Custom Configuration
Unlock the full potential of PointClickCare by customizing its modules to meet your specific needs. We specialize in clinical and financial configurations, such as accounts payable, general ledger, MDS management, and claims processing. Our experts ensure the platform is set up for seamless integration with your existing systems, providing a foundation for reliable, data-driven care delivery.
Key Features:
Tailored module setup for clinical and financial operations.
Integration with existing healthcare IT systems.
Custom configurations for non-traditional care lines
Implementation Support
Launching PointClickCare can be complex, but we make it simple. From pre-implementation planning to data migration and go-live assistance, we handle the technical details so you can focus on care delivery. Our team ensures a smooth transition by aligning your staff, workflows, and technology for success.
Key Features:
Pre-implementation advisement and best practices.
Legacy system data conversion and migration.
Onsite end-user training and post-go-live support
Training and Documentation
Equip your staff with the skills and resources they need to excel with PointClickCare. We offer tailored training programs for clinical and financial users, complete with user-friendly quick-reference guides and manuals. By ensuring your team is confident and capable, we help maximize system adoption and minimize errors.
Key Features:
Customized training programs for all staff levels.
Development of quick-reference guides and learning materials.
Hands-on, interactive training sessions
Post Implementation Enhancements
Even after go-live, there’s always room for improvement. Our team conducts system reviews to identify opportunities for optimization, integrates additional features, and enhances existing configurations. We ensure your PointClickCare system evolves with your facility’s needs, driving long-term success.
Key Features:
Post-implementation health checks and best practice reinforcement.
Advanced feature integration and optimization.
Ongoing updates to match regulatory changes and business goals
Healthcare IT support
Maintain a reliable and secure IT infrastructure with our 24/7 healthcare IT support. From troubleshooting and system maintenance to network security and optimization, we ensure your technology supports your care delivery objectives. Our expertise bridges the gap between healthcare and IT, keeping your facility running smoothly.
Key Features:
24/7 support for technical issues and downtime prevention.
Network management, security, and compliance monitoring.
Regular maintenance and performance optimization
About
our company
CareOps EHR Consulting specializes in optimizing PointClickCare systems for skilled nursing and assisted living facilities.
Our mission is to simplify workflows, enhance system performance, and empower healthcare organizations to deliver exceptional care.
With years of experience, we provide tailored solutions, including PointClickCare configuration, workflow optimization, staff training, and 24/7 IT support.
We pride ourselves on our client-focused approach, innovation-driven strategies, and commitment to excellence. At CareOps, we don’t just implement systems—we build partnerships that drive measurable results and lasting success. Let us help your facility maximize efficiency and focus on what matters most: delivering quality care.
Contact Us
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